As a company with a professional profile, we can not eliminate the risk of fraud but we can mitigate offering advice to our clients. Please check out our suggestions below and take ownership of them.
Help us stop fraud. If you receive a suspicious email or been scammed contact the appropriate authorities immediately.
If you are the victim of a scam, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. by describing what happened.
Reship immediately any suspicious emails to This email address is being protected from spambots. You need JavaScript enabled to view it.. Do not change the subject line or send it as an attachment, because doing so might prevent the identification of trends and the prevention of similar scams.
To speak directly to a customer service representative, call 1-800-398-6320 (Monday-Friday 9:00 a.m.-6:00 pm, HE).
File a complaint with the Internet Fraud Complaint Center to inform federal and state agencies responsible for law enforcement.
We recommend that fraud to the local police report as well. AutoLatino investigates reports presented in an effort to protect our customers against future fraud.
We support agencies law enforcement in the prosecution of Internet criminals and work diligently to prevent fraud.
AutoLatino do not own, buy or sell vehicles.
AutoLatino is a search service vehicles in line connecting car buyers with sellers. We are not car dealer. Any information of a particular car comes directly from the seller not us. We do not provide automotive storage or shipping. Any email that asks for a deposit or payment for a shipment of a saved AutoLatino car in a store is a scam. AutoLatino does not own a store, and we do not ship cars. In short, we do not engage in transactions between buyers and sellers (see below). There are many storage facilities and reputable shipping can make transactions easy long distance. Just be sure to check out the services offered by your account. If a seller recommends provides storage or shipment, inform the seller for us and for law enforcement.
AutoLatino do not engage in transactions between buyers and sellers.
Do not respond to any email that appears to come from AutoLatino and urges him to complete the purchase or sale of a car that appears on our site. These emails are a sure sign of a scam.
AutoLatino do not request personal/financial information by email.
Online fraud often starts with a fake email requesting financial information. These parody, or scam emails often masquerade as a reputable company such as AutoLatino illegally showing the name, logo or mark of a company. The intent is to deceive customers into revealing information such as:
User name
Password
Social Security number
Bank account number
Bank Routing Number
Credit card number
Hurricane Katrina flooded an estimated half a million cars.
These damaged vehicles may do so in the used car market throughout the US and can be sold to unsuspecting buyers.
Note that these vehicles may have been:
Submerged in water and covered in mud.
Contaminated with toxic chemicals.
Carrying large amounts of hazardous waste.
Corroded, causing damage to electronic components.